Employment Opportunities

Rapid Sustainment Office IT Support Specialist

Apply now Job No: 500554
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: Research Staff
Department: Sustainment Materials Engineering - 250427
Pay Grade: P2 - Exempt
Applications close:

Position Summary:

Are you interested in working for UDRI, a national leader in scientific and engineering research, serving government, industry and nonprofit customers? UDRI invites qualified candidates to apply for our RSO IT Support Specialist opening!

This position is located at the UDRI Hangar 01 facility supporting the Air Force Rapid Sustainment Office (RSO). The RSO increases mission readiness by rapidly identifying, applying and scaling technology essential to the operation and sustainment of the U.S. Air Force. Hangar 01 is the lead in bringing together a comprehensive network of new technological methods, processes, and techniques. Success comes from our teamwork and mutual respect for each other’s talents and unique perspectives.
We are seeking an organized, efficient IT technician to join our organization. In this position, you will work with other UDRI personnel and be responsible for the organization and execution of all information technology within the Hangar facility. The ideal candidate will work with other staff to carry out the support and maintenance of existing applications and development of new technical solutions.

Minimum Qualifications:

• Bachelor's degree
• Min 5 years' of experience managing IT systems
• Experience with installation and maintenance of hardware, software, and peripheral components
• Security+ Certification
• Microsoft and/or Macintosh Operating Systems and Workstations experience
• Network and Software Troubleshooting skills
• Experience in customer-facing support roles
• Excellent written communication skills
• Self-motivated with ability to work with minimal supervision
• Effective verbal communication with clients at all levels
• Successful collaboration within a multi-disciplinary team
• Consistent professionalism
• US Citizenship

Preferred Qualifications:

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

• 5+ years managing IT systems
• Demonstrated experience with reporting and business intelligence (BI)
• Demonstrated understanding of security concerns and audience targeting
• SharePoint Administration Experience
• Experience with AV equipment
• Experience with the RSO
• 1 year min NIPRNET experience
• IT related certifications, including CompTia A+
• Ability to support a variety of devices at our primary office and remote support
• Understanding of Remote Access capabilities and functionality
• Ability to work on a multi-disciplinary team
• Willing to work some weekends and evenings
• Ability to travel on a limited basis
• Experience with digital signage

Special Instructions to Applicants:

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

A federal court on December 7, 2021, issued a ruling that suspends the COVID-19 vaccine requirement that applies to federal contractors nationwide. With this development, the University will pause any enforcement action against employees who have not complied with the requirement to be fully vaccinated by Dec. 8, 2021 or to have requested an exemption to maintain their employment status.

The University will continue to monitor the state of the pandemic on campus and in the community as well as developments in federal and state requirements, and also will continue to regularly consult with public health officials and our medical panel. As has been the case throughout the pandemic, our protocols and requirements are subject to change depending on conditions on campus or in our community, and government requirements.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of race, color, national origin, religion, sex, sexual orientation or gender identity.


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