Employment Opportunities

Support Services Administrator

Apply now Job No: 503290
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: University Staff
Department: FM&P Ops - 801350
Pay Grade: 7 - Non Exempt
Advertised:
Applications close:

Position Summary:

Join the University of Dayton, where your career becomes part of something greater. As our Support Services Administrator in Facilities Management & Planning, you'll play a vital role serving as the first point of contact for faculty/staff/students and guests, providing outstanding service in a warm and professional manner. Apply today!

Responsible for screening guests and all incoming calls to the Facilities Management & Planning Department. Serves as a backup for the FM Call Center in receiving work order requests and assigning them to trades. Clerical responsibilities including filing, sorting of invoices, and maintaining data records in the FM work order system.

Minimum Qualifications:

- High School Diploma or GED.
- Minimum of 3 years customer service experience.
- Computer skills and experience (including Microsoft, Word, Excel, and Power Point).
- Must have experience dealing with difficult internal and external customers.
- Must have excellent written communication skills.
- Must have a valid driver’s license with less than six (6) points.

Preferred Qualifications:

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

- A minimum of five years of successful customer service experience.
- Must have excellent verbal communication skills.
- Must have the ability to work well with a variety of groups.
- Must have a friendly and positive attitude.
- Must project a professional image.
- Experience with Google applications: mail, calendar, docs, sheets, etc.
- Working knowledge of work order management system.

Special Instructions to Applicants:

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

https://udayton.edu/policies/arc/vehicleuseanddrivercertificationpolicy.php

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.

 

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