|
Help transform university operations through collaboration, innovation, and technology! The University of Dayton invites qualified candidates to apply for our Senior Business Analyst openings!
The Senior Business Analyst will serve as the product expert and primary liaison between University business units and the technical configuration of our ERP platform. Drawing on firsthand experience with the operation of the units they support, this position will partner with the units to transform and modernize, leveraging modern cloud functionality to eliminate manual workarounds and streamline operations. The BA will drive the functional success of the assigned modules, ensuring the system is not only technically sound but intuitively aligned with the unit's daily mission.
Key Responsibilities:
1) Discovery & Strategic Design * Lead deep-dive sessions with business units to document current business processes, extract true business needs vs. "the way we've always done it." * Identify opportunities for business process improvements for the future state. Use the ERP’s native "best practice" workflows to simplify complex university policies. * Determine where the system meets requirements out-of-the-box and where creative configuration or custom development is required.
2) Hands-on Configuration & Development * Perform hands-on setup within the ERP, including business process definitions, condition rules, and functional security roles. * Collaborate with developers to provide clear specifications for integrations, data conversions, and custom reports. You speak both "user" and "coder." * Build and demonstrate "Proof of Concept" configurations in the Sandbox environment to show business units how their future workflows will look.
3) Testing & Quality Assurance * Develop comprehensive test plans and lead Unit Testing, System Integration Testing (SIT), and User Acceptance Testing (UAT). * Identify, track, and resolve functional bugs. Ensure that a change in one module doesn't break another.
4) Implementation & Change Leadership * Create user-friendly documentation, "job aids," and video tutorials. Lead "train-the-trainer" sessions for departmental power users. * Play a critical role with cutover planning, go-lives, providing "hyper-care" support to ensure business continuity during the transition. * Post-implementation, monitor system releases and suggest new features to keep the university at the forefront of ERP technology.
|