Employment Opportunities

The University of Dayton, a top-tier Catholic research university, seeks a dynamic and customer-focused individual to join our Student Development division as a Senior Customer Service Representative. This exceptional opportunity allows you to contribute to a vibrant community dedicated to fostering student success and personal growth. Apply today!

Under the supervision of the Parking Services Assistant Director. Provides parking services to the University community using discretion and independent judgment. Performs high quality customer service in an extremely complex office environment.

High School diploma or equivalent
Customer service experience
Effective written communications skills
Knowledge of and experience with software programs (i.e. Microsoft Office)
Technical skills

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

Five years of demonstrated successful customer service experience
Demonstrated experience to deal with conflict and complaints
Effective verbal communication skills.
Demonstrated ability to work as a team
Ability to work in a fast paced environment
High degree of confidentiality required
Evidence of strong organizational skills
Demonstrated ability to operate autonomously
Demonstrated ability to multi-task
Evidence of strong analytical skills
Ability to make sound decisions
Demonstrated proficiency with other computer software and programs
Evidence of strong problem solving skills
Effective interpersonal communication skills

To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of age, race, color, national origin, religion, sex, sexual orientation or gender identity.