Admissions and Student Support Manager
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Job No: 502898
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: University Staff
Department: Educational Ldrship 2U - 210411
Pay Grade: A - Exempt
Advertised:
Applications close:
Position Summary: |
Are you passionate about transforming students' lives and enhancing their academic journey? As the Admissions and Student Support Manager, you will play a pivotal role in nurturing student success and retention, creating impactful educational experiences from admission to graduation. Join us in shaping the future of education and making a lasting difference in the lives of our students.
The Admissions and Student Support Manager works closely with the Programs Operations Manager and the EDA Department Chair to oversee the admissions, student support, and retention of supported programs. The primary focus of this role is to support students and enhance their academic experience within the programs of the Department of Educational Administration. Responsibilities include engaging directly with students to provide program guidance, managing inquiries through the department's website, hosting potential student seminars, registration guidance, advising sessions, and assisting in the preparation of departmental materials. The specialist will ensure students receive the support they need throughout their educational journey, from admissions to graduation.
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Minimum Qualifications: |
● Bachelor’s degree in a related field (e.g., Education, Administration). ● 2+ years of experience in an administrative or support role, preferably in an academic setting. ● Proficiency in Microsoft Office Suite and Google Suite. ● Excellent organizational and time management skills. ● Strong written and verbal communication skills. ● Ability to work independently and as part of a team. ● Proactive approach to problem-solving.
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Preferred Qualifications: |
While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:
● Master’s degree in student services, educational leadership or closely related field. ● Experience in a higher education environment, particularly in online program administration. ● Familiarity with educational technology and software (e.g., Salesforce, Lucid Chart). ● Understanding of project management principles. ● Ability to promote inclusive excellence in the workplace.
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Special Instructions to Applicants: |
To apply please submit a cover letter addressing each minimum qualification and any applicable preferred qualifications that you meet.
Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.
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Closing Statement: |
Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of age, race, color, national origin, religion, sex, sexual orientation or gender identity.
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