Employment Opportunities

Assistant Director, Financial Aid Operations

Apply now Job No: 499226
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: University Staff
Department: Financial Aid - 202200
Pay Grade: A - Exempt
Advertised:
Applications close:

Position Summary: Candidates are invited to apply and join the Enrollment Management division at the University of Dayton. As a Catholic, Marianist research University, we are a diverse community committed to educating the whole person and linking learning and scholarship with leadership and service. Enrollment Management is focused on service excellence to recruit, enroll and graduate highly qualified students and and advance our foundational commitments to access, affordability, diversity, equity, inclusion and student success. We are looking for a talented individual who is able to solve problems and streamline processes to advance the mission of the division and the university.
The Assistant Director, Financial Aid Processing provides technical support and assistance to manage the day to day operations within the Financial Aid Office. This person is responsible for oversight of the Federal Work Study reconciliation, Federal Direct Loan Program, and federal grant programs. To enhance the service experience, this person maintains financial aid training materials and provides training and support for staff. In addition, this staff member is responsible for updating eligibility for student aid based on various reports and communication from internal and external offices and organizations.
Minimum Qualifications:

Bachelor’s Degree or five years experience working in financial aid with progressive growth in responsibilities
Strong written communication skills and attention to detail
A minimum of 3 years’ experience in Financial Aid
Demonstrated ability to successfully improve and streamline processes
Successful use of data to make decisions

Preferred Qualifications:

Master’s Degree in Higher Education or Business is preferred
Demonstrated ability to collaborate effectively with colleagues
Enrollment Management or Higher Education experience at a private University
Experience with Ellucian Banner
Ability to handle various assignments at once and work in a fast-paced environment
Demonstrated approach to work with adaptability and a desire to learn
Understanding of Banner data fields for reporting needs
Experience with the Salesforce CRM environment
Strong customer-oriented approach and the demonstrated ability to communicate effectively with diverse constituencies
Demonstrated ability to perform at high level of efficiency
Ability to solve complex problems and work independently
Strong oral communication skills
Ability to work with staff, students and families in a manner consistent with Catholic and Marianist values and principles

Special Instructions to Applicants:

 

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, women, protected veterans, individuals with disabilities, or on the basis of race, color, national origin, religion, sex, sexual orientation or gender identity.

 

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