Employment Opportunities

Coordinator of Ticketing Solutions Internship

Apply now Job No: 499392
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: University Staff
Department: Athletics / Ticketing / Sales - 500220
Pay Grade: A - Non Exempt
Applications close:

Position Summary: The Coordinator of Ticketing Solutions Internship is an entry-level, full time, benefit eligible 12-month position. The University of Dayton Athletics Internship program is designed to expose the highly-motivated individual to all aspects of a Division I athletic program Strong performers have the opportunity to be considered for permanent positions within the division if and when they become available. Candidates will rotate through experiences designed to give interns real-world experience with the broad range of disciplines within intercollegiate athletics. This position is distinguished by comprehensive training, mentor assignments, networking opportunities and funding to attend leadership and professional development throughout the internship.

The successful candidate(s) will assist the UD Arena Ticket Office in general day-day to customer service, group sales & service (retention & solicitation), and general ticket office operations such as invoicing, renewal calls, and office mailings. This position(s) will also provide game day support for all ticketed revenue events such as men’s & women’s basketball, football, women’s volleyball and any other additional post season and external events such as the NCAA First Four. All University of Dayton Athletics employees are expected to comply with all laws, policies, rules and regulations governing the University, NCAA and the Atlantic 10 Conference. This is a full time position with full benefits.
Minimum Qualifications:

Bachelor’s Degree.
One year equivalent of part-time experience in the arena of intercollegiate or professional athletics (teams, professional organizations, sports media companies, firms related to athletics).
Excellent written communication skills.
Must be able to work many evenings, weekends and holidays.

Preferred Qualifications:

One year of full-time experience in the arena of intercollegiate or professional athletics (teams, organizations, sports media companies, firms related to athletics).
Successful experience in an NCAA Division I athletic department in the sphere of ticketing, game operations, sales, or event management.
Experience with ticketing systems like Ticketmaster or Paciolan.
Successful experience in customer relations and maintaining a pleasant demeanor in difficult situations.
Excellent verbal and interpersonal communication skills.

Special Instructions to Applicants:

To comply with federal rules, UD will require all employees including student employees to be fully vaccinated against COVID-19. The University will accept valid religious or medical exemptions and seek to reasonably accommodate them. Links to the most up-to-date COVID-19 health information, an easy-to-navigate index of the University's COVID-19 guidelines, and resources can be found at https://udayton.edu/coronavirus.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the principles of diversity, equity, and inclusion. Informed by this commitment, we seek to increase diversity, achieve equitable outcomes, and model inclusion across our campus community. As an Affirmative Action and Equal Opportunity Employer, we will not discriminate against minorities, females, protected veterans, individuals with disabilities, or on the basis of sexual orientation or gender identity.


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